- FAQs
- Customer Service
  Customer Service
  Mexico:998-883-3143
  USA-CAN:1-855-326-0682
  Brazil:0-800-892-3371
  Argentina:0-800-122-0384
  Colombia:01-800-952-0705
  Spain:900-965-224
  Chile:800-835-016
  Costa Rica:800-052-1715
  Panama:800-052-0524
  Ecuador:800-5-931-0227
  Peru:0-800-00-642
  UK:800-04-89-203
  Whatsapp Messenger Contact Us
- en
  - es
  - en

Know more about Xenses
Get my admission to Xenses
Save more
Hotels
See Xenses Gallery

Home
Promotions

Enjoy Xenses with the best offers

Payment options

Payment Options

We offer you multiple payment options to pay for your reservation. Restrictions apply.

Promotion valid only on websites and Customer Service Centers.

Welcome to the Attention Center of Grupo Xcaret.

Now we have multiple channels of communications to attend you, please, choose what you prefer to communicate with us.

We recommend you log in to your Xcaret Account for better attention

This option will open a new page.

Messenger

This option will open a new page.

Payment options

With the main banks and cards issued in Mexico.

Payment Options

We offer you multiple payment options to pay for your reservation. Restrictions apply.

Promotion valid only on websites and Customer Service Centers.

Benefits and Certifications

Savings, Warranty against bad weather, etc.

Why Book With Us?

We offer you a secure, trustable online shopping experience through this site. There are several channels to attend any inquiry, such as our phone numbers or chat service. Find here more information about how to get our services by renowned partners.

When you arrive at our parks, you can redeem your ticket at any of our special ticket windows for quicker access.

Your purchase includes a weather guarantee that is valid before using your coupon (not refundable). Your coupon is good for 1 year from date of purchase. Changes in your schedule must be made 24 hours before your visit. Any change in dates cannot be made on the same day of the expected visit. Terms and Conditions apply.

Discounts

Get the best discounts online

Discounts in your purchase

Buy your ticket to Xenses in advance and get the best discounts online

10% OFF By purchasing your Admission to parks or Tours (except Xcaret Park) from 7 to 20 days in advance. It does not apply to combinations of two or more parks or tours.

15% OFF By purchasing your Admission to parks or Tours (except Xcaret Park) at least 21 days in advance. It also applies on the purchase of combinations of two parks or tours.

20% OFF On the purchase of combinations of three or more parks or tours.

25% discount For children from 5 to 11 years old on the adult price. Children from 0 to 4 years of age enter free. Discounts for advance purchase of 7 to 21 days do not apply for Xcaret Park Admissions or Tours.

Descarga gratis nuestra app y disfruta de una experiencia única en tu visita

Receive exclusive information and promotions via email.

Parks

Tours

Xcaret Xailing

Hotels

Customer Service / Sales

Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM. Local Time.

Mexico:
998-883-3143

USA-CAN:
1-855-326-0682

Brazil:
0-800-892-3371

Argentina:
0-800-122-0384

Colombia:
01-800-952-0705

Spain:
900-965-224

Chile:
800-835-016

Costa Rica
800-052-1715

Panama
800-052-0524

Ecuador
800-5-931-0227

Peru
0-800-00-642

UK
800-04-89-203

Social networks

Xenses

Blog
About Xenses
Xenses Attractions
What are the senses?
Certifications
How to get to Xenses
Services
Cancún & Riviera Maya

Buy

Buy Xenses
Xenses - Xcaret Package
Xenses - Xel-Há Package
Xenses - Xenotes Package
Xenses - Xplor Package
Xenses - Xplor Fuego Package
Xenses - Xoximilco Package
Xenses Promotions

About Grupo Xcaret

About Grupo Xcaret
Packages
Xcaret Website
Xcaret Hotels
Other Parks and Tours
Xcaret Promotions
Have you visited us?
Haven't you visited us yet?
Social Responsability

Others

Contact Us
Affiliates
Online Agencies
Weddings
Meetings & Events
Press Room
Gallery Xenses
Privacy Notice
Terms of Use
360° Xafety

Terms of Use Site Map Privacy Notice

Xenses Park, Begin a journey that will challenge your senses and through scenery you never thought you'd see on your Cancun and Riviera Maya vacation. Hours of operation: Monday to Saturday from 8:30 a.m. to 7:00 p.m. Quintana Roo time.

Carretera Chetumal - Puerto Juárez km 282 Int. B Colonia Rancho Xcaret, Playa del Carmen Quintana Roo. México CP 77710

Cancun Phone Number: 998-883-3143

www.xensespark.com/en/ Admission: With Ticket.